Legal

Privacy Policy

Last updated: September 2026

Information We Collect

When you create an account, place an order, or book a salon appointment, we collect information such as your name, email, phone number, delivery address, and any style notes or inspiration photos you share for a booking.

How We Use Your Information

We use your information to fulfil orders and bookings, send order and appointment updates, respond to enquiries, and, if you've opted in, share promotions and new arrivals.

Confidentiality

Your phone number, email, appointment details, and any photos you share with us are kept confidential. They're used only by the staff and stylists who need them to deliver your order or service, and are never sold.

Photos & Social Media

We may take before-and-after photos or videos of salon work. We will always ask your permission first before posting anything showing you on our social media or website.

Payment

Online payments are processed by Lenco, a licensed payment provider. Your mobile money details are entered in Lenco's secure payment window, not on our site, and we never see or store your mobile money PIN.

Sharing Your Information

We do not sell your personal information. Data is shared only with the delivery and courier partners required to fulfil your order, and with Lenco to process your payment.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us.

Contact

Questions about this policy can be sent to oceanbeautyzm@gmail.com.